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If you have a service request number with Microsoft tech support, demand to be escalated to higher level of support. Once you get to chat rep state right away you want a refund for the product you bought from their Home Use Program. After that provide your order number and work e-mail address.
This program enables you to get a licensed copy of most Microsoft® Office desktop PC applications to install and use on your home computer. The current versions available are Office Professional Plus 2013 for PC and Office for Mac 2011. To sign in, enter your Email-4-Career (@us.af.mil) e-mail address and the program code.
Microsoft Office Military Discount 2022 | Home Use Program (HUP) 365
I just tried with a Coast Guard e-mail address and it worked just fine. The e-mail was even sent to my inbox and not my junk folder. Also, please be patient and don’t take it out your frustration on the technician you get because the problem is solely with the Coast Guard’s I.T. Department who are unwilling to unblock validations e-mails from Microsoft which the Microsoft technician cannot do anything about but use a workaround that takes time. So far I have been trying for days and no one seems to be able to help me. They just say to contact the internet service provider for the email to have the email unblocked.
Just contact MS using the guide above. I don’t see the “Other Office Products” link. And when I went to the “Office” page, they don’t even have the Office Professional Plus 2019 listed as a product. To report an accessibility issue on this website, email This web site is provided as a public service by the Ellsworth Air Force Base, Airman & Family Readiness Center. Microsoft does not accept returns on software purchased through the HUP.
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If you're having problems with the Microsoft HUP military program, see below the picture for some great tips from some of the commentators. The 365 Home suite comes with the entire Office collection, not just the basics. You can also share the account with up to 6 family members, which is great for school kids. The Platinum Card® from American Express card is annual fee waived for military. Restrictions vary by country.Find out if your eligible. With Windows 7 or older versions of Windows.
My buddies tell me they’re currently on “be on the lookout” mode those these cases because they don’t have a fix for it yet. But once they do, those cases that have come to them will be called back and helped with the purchasing as much as possible. Currently it’s just taking time for MS engineers to solve this issue with folks from the military.
Microsoft Office for Military FAQ
Sends me a link but the link brings me back to the eligibility page…. I’ve tried multiple times with the same result. See official response from Navy HUP management above. There should be Navy codes within a week or so. I’ve installed it twice using my email, but I cannot install it again on my new computer…. I tried the new Navy code that was posted in this comment thread.
The old email is still forwarding messages. I got an email from MS with a link after the verification. $69 per year is the cost of the Microsoft Home Use Program. This is a 30% discount from the regular $99 per year price for Microsoft Office.
That is $30.00 off the list price. Purchase Office 365 at your Exchange. Email notifications are only sent once a day, and only if there are new matching items. It’s possible you have already purchased Office in the past and thus the reason why you only get the potion to buy Visio and Project.
Once you get a real person via phone or chat, please be very specific and patient with them. Say you’re buying Office through the Home Use Program and provide your government or military e-mail address and they can take it from there. If the program code does not work tell the technician right away. Some service branches have multiple program codes as you may have noticed with the Coast Guard one.
I was wondering why retired or disabled or retired disabled veterans are not offered a similar military discount for Office products. By clicking here and entering your email address and code when asked during the check out process. If your a member of the Coast Guard you need to call or chat with Microsoft Support. You basically have to grit your teeth and contact Microsoft for help using the guide I posted earlier. Learn how to use these military credit card fee waivers to fly for free, stay at hotels for free, and get upgraded every time you check in! Sign up for my 5 day, 100% free, Ultimate Military Credit Cards Course.
Interesting about the MAC version allowing you to get two copies. I’m looking for help on this as well. 3 calls so far with tech support haven’t helped. Although the Microsoft website doesn’t recognize the mail.mil. But when I used the old email format, I was able to get verified.
The Army and Defense Information Systems Agency are also participants in the Microsoft Joint Enterprise License Agreement , but will have their own HUP program codes. Best advice for folks who work in government or the military is to contact Microsoft Technical Support if the program codes don’t work for you. The agents that you can get in touch with can validate for you the work e-mail address and if not working they will help you out to get the Office products purchased and installed FOR FREE!
The discount isnt to help the service member, its to help the units. The benefit is for AD because the various branches use MS Office products in day to day activities. To facilitate the proficiency of the AD members in MS Office suite, they came up with this program get more members using it at home. This would in turn improve their usage at work, theoretically. My advice to everyone is if Microsoft technical support tells you to contact your I.T. Department is to demand for a manager and to have your case elevated to higher level of support.
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