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Have you heard of the program codes not working for anyone? Enter yourmilitary email address.NOT your personal email! For example, @mail.mil, @us.af.mil, @usmc.mil, @navy.mil, @us.army.mil, or your deployed email address. Home Use Program products are not tied to the program code. It’s tied to the work e-mail address you use.
Use the Army program code above when going to the HUP website. I’ve been on the phone with Microsoft Office Technical Support for more than 2 hours. Ready to rip my hair out at this point. After cancelling the first order and repurchasing, I received the same message above.
Home energy assistance program accepting applications for winter season
To add insult to injury, Microsoft technical support is going to tell you to contact your I.T. Department which is quite ridiculous because from what I understand DOD will not unblock e-mails and you folks end up in a Catch-22 situation. Do not ask for a manger unless it’s absolutely necessary. Activate your military discount on Microsoft Office through this link.
They should be able to help you out. Go through chat if you don’t want long hold times. See the posted instructions in the article above. No additional cost is required except a fee of $9.95, which the employee pays.
How To Get The Microsoft Office Military Discount
Check with your benefits administrator. Or call Microsoft using the instructions above and give them your military e-mail. I know for a fact the UK’s Ministry of Defense and New Zealand’s armed forces have an HUP program. I got the information from homeport. Those are the two codes that were listed for Navy and USMC. I know the Navy code worked for my navy.mil account.
The discount isnt to help the service member, its to help the units. The benefit is for AD because the various branches use MS Office products in day to day activities. To facilitate the proficiency of the AD members in MS Office suite, they came up with this program get more members using it at home. This would in turn improve their usage at work, theoretically. My advice to everyone is if Microsoft technical support tells you to contact your I.T. Department is to demand for a manager and to have your case elevated to higher level of support.
Microsoft Home Use Program
My case has now been escalated to Tier 2 Technical Support because the Program Code I used doesn’t match the billing address country or something…? I’m currently awaiting a call back from Tier 2 Technical Support within 3-5 business days. The Home Use Program is undergoing a change in the next few months wherein instead of being offered an over 90% discount on Office products.
MCCS Okinawa is not eligible for the HUP. You can contact MIS CIO Jeff Hazelbaker and he will verify only MR/MF employees on the HQ server (i.e. everyone except Okinawa) are eligible. He suggests you purchase it through the AAFES exchange at the higher price. It’s how you’re validated for qualifying to HUP or not. Basically it should not be on another MAC or PC if you installed it on a Mac that you’re currently using. So if you buy both offers you get two copies of Office 2019.
If you lost access to the key and download link your last hope is to contact Microsoft. Provide them you .gov or .mil e-mail address, your complete name and program code and they’ll get you the key and download link. If all else fails call MS and provide them your Navy e-mail address and program code.
It only gave me the option to buy either Microsoft Project or Visio. Use the instructions above to call Microsoft. They can refund those kind of purchases.
Microsoft recently changed the name of Office 365 to Microsoft 365. The Microsoft 365 military discount is still the same 30% off. Please forward the download link to your home and download the software image there. Microsoft discontinued their Employee Purchase Program in November 2010. There are no special purchasing programs to purchase Microsoft Windows or other non-Office products. The program application can be accessed locally through local Human Resources Development Council Offices, and a link to the application can be foundhere.
If you have a service request number with Microsoft tech support, demand to be escalated to higher level of support. Once you get to chat rep state right away you want a refund for the product you bought from their Home Use Program. After that provide your order number and work e-mail address.
Useful for people with atleast 2 Windows computers. Additionally Office Home & Business 2019 — supposedly the Mac version offered in HUP — can actually be used either in a PC or a MAC. Microsoft products come with a 30 day warranty.
If you are taking classes or getting your degree, or your kids need Microsoft Office for school, you can use your military HUP program code to get the program with a great discount. Microsoft offers a great military discount on the Microsoft Office 365 Home and Personal. Normally, the Home package costs $99/year, but you can get it for $69/year through the Microsoft Home Use Program. End user license terms for software products acquired through the HUP are an agreement between Microsoft and the individual employee.
Setup and installation support is provided for software purchased through the HUP. Please refer to the support documentation included with your product for more information. Complete the checkout process and make payment with your personal credit card. Only real problem is you can only use Office on one machine and you can’t purchase a second copy. Haven’t found a way yet to uninstall on one computer and reinstall on another. I’m sure it’s out there somewhere.
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